Bob Thomas Bob Thomas's Profile Page

Bob Thomas Bob Thomas

0 Course Enrolled • 0 Course Completed

Biography

Valid Braindumps ITIL-4-Foundation Questions - Reliable ITIL-4-Foundation Test Cost

P.S. Free & New ITIL-4-Foundation dumps are available on Google Drive shared by PDFVCE: https://drive.google.com/open?id=12x2WBKaV9qkXuRNvM8Mz9bnmhNiE9gzp

PDFVCE provides you with actual ITIL ITIL-4-Foundation in PDF format, Desktop-Based Practice tests, and Web-based Practice exams. These 3 formats of ITIL ITIL-4-Foundation exam preparation are easy to use. This is a Printable ITIL-4-Foundation PDF dumps file. The ITIL ITIL-4-Foundation PDF dumps enables you to study without any device, as it is a portable and easily shareable format.

ITIL 4 Foundation certification is essential for individuals who want to build a career in IT service management. It is a globally recognized certification that demonstrates the candidate's knowledge and skills in IT service management frameworks and best practices. ITIL 4 Foundation Exam certification helps professionals to gain a competitive edge in the job market and increase their career opportunities. The ITIL 4 Foundation certification is also a prerequisite for higher-level ITIL certifications such as ITIL 4 Managing Professional and ITIL 4 Strategic Leader.

>> Valid Braindumps ITIL-4-Foundation Questions <<

Reliable ITIL-4-Foundation Test Cost | Exam ITIL-4-Foundation Testking

The ITIL 4 Foundation Exam certification exam is a valuable asset for beginners and seasonal professionals. If you want to improve your career prospects then ITIL-4-Foundation certification is a step in the right direction. Whether you’re just starting your career or looking to advance your career, the ITIL-4-Foundation Certification Exam is the right choice. With the ITIL-4-Foundation certification you can gain a range of career benefits which include credibility, marketability, validation of skills, and access to new job opportunities.

Obtaining the ITIL 4 Foundation certification is a great way for professionals working in ITSM to demonstrate their knowledge and skills to employers and peers. ITIL 4 Foundation Exam certification is recognized globally and is highly valued by organizations that use ITIL as a framework for their ITSM practices. Additionally, the ITIL 4 Foundation certification is a prerequisite for higher-level ITIL certifications, such as the ITIL 4 Managing Professional and ITIL 4 Strategic Leader certifications.

ITIL 4 Foundation Exam Sample Questions (Q454-Q459):

NEW QUESTION # 454
Which practice helps to ensure that the services delivered to customers are aligned with their needs?

A. Change enablement
B. Service level management
C. Service request management
D. Problem management

Answer: B

NEW QUESTION # 455
Which practice identifies metrics that reflect the customer's experience of a service?

A. Service level management
B. Continual improvement
C. Problem management
D. Service desk

Answer: A

NEW QUESTION # 456
Which statement about the 'continual improvement' practice is CORRECT?

A. It is the role of senior management to authorize improvement initiatives.
B. A single continual improvement register should be maintained by senior management.
C. Continual improvement participation should be limited to a small dedicated team.
D. Training should be provided to those involved in continual improvement.

Answer: A

NEW QUESTION # 457
Which is a key requirement for successful service level agreements (SLAs)?

A. They should avoid ambiguous targets such as those relating to user experience
B. They should be carried forward, unchanged, 'rom one year to the next to enable uunsisleni service
C. They should be based on system-based metrics which are useful to the service provider
D. They should be written using language and terms which all parties will understand

Answer: D

Explanation:
Explanation
An SLA is defined as a documented agreement between a service provider and a customer that identifies both services required and the expected level of service.
SLAs are used to measure the performance of services from the customer's point of view, and it is important that they are agreed in the wider business context.
Some of the key requirements for successful SLAs include:
They must be related to a defined 'service' in the service catalogue. Individual metrics without a specified service context are unhelpful.
They should relate to defined outcomes and not simply operational metrics. This can be achieved with balanced bundles of metrics, such as customer satisfaction and key business outcomes.
They should reflect an 'agreement': an engagement and discussion between the service provider and the service consumer. It is important to involve all stakeholders, including partners, sponsors, users, and customers.
They must be simply written and easy to understand and use for all parties.
https://www.bmc.com/blogs/itil-service-level-management/#:~:text=Service%20Level%20Agreements%20(SLA

NEW QUESTION # 458
Which statement about outcomes is CORRECT?

A. An outcome defines the amount of money spent on technology for a service
B. An outcome depends on at least one output to deliver a result
C. Outcomes enable products to be delivered to a stakeholder
D. Outcomes provide assurance to stakeholders on how a service performs

Answer: B

Explanation:
Explanation
It is important to understand the difference in these terms not just for clarity, but because outputs are much easier to measure than outcomes.
Outputs are nearly always quantitative, with data available to show whether these have been delivered.
Outputs are easy to report on and to validate. There is no grey area.
Outcomes are more challenging to verify because they are both qualitative and quantitative. Whether your outcomes have been achieved will rely, to a great extent, on the perception of the people who receive the service. Perceptions are not easy to measure or report on, but it is essential you find a way to do so.
https://www.bmc.com/blogs/outcomes-vs-outputs/

NEW QUESTION # 459
......

Reliable ITIL-4-Foundation Test Cost: https://www.pdfvce.com/ITIL/ITIL-4-Foundation-exam-pdf-dumps.html

P.S. Free & New ITIL-4-Foundation dumps are available on Google Drive shared by PDFVCE: https://drive.google.com/open?id=12x2WBKaV9qkXuRNvM8Mz9bnmhNiE9gzp

Bob Thomas Bob Thomas

Biography

SEARCH NOW